Appointments & General Enquiries
If you need to arrange an appointment or get advice, call our helpline.
For admin enquiries (not for referrals):
Nottingham: Call 0115 8754 595
Northampton: Call 01604 601 713
We have two centres where appointments take place:
Nottingham

Queens Medical Centre
Derby Road, Nottingham
NG7 2UH
Northampton

Serenity, Highfield Clinical Care Centre
Cliftonville Road, Northampton
NN1 5BU
All appointments must be booked in advance.
To arrange a visit at either centre:
Local Support Contacts
If you need additional support, these services may be helpful:
Nottingham City
Under 13:
Over 13:
Derbyshire (North and South)
- Therapeutic support and CHISVA
- CHISVA: Castle Project part on Lincolnshire constabulary. There is no website as yet.
- Therapeutic Support: (NEED A LINK HERE LOREM IPSUM)
Leicestershire
- Therapeutic Support (NEED A LINK HERE LOREM IPSUM)
- ISVA Support through Leicestershire Constabulary.
When Should I Call?
You can call us anytime. Whether you need immediate support, have questions, or are unsure what to do, we are here to listen and help.

What If I Need Help but I’m Not Ready to Talk?
That’s okay. You can still call and listen or ask our team to guide the conversation with questions. If speaking is difficult, let us know. We will support you at your pace.

What If I’m Supporting Someone Else?
If you are a parent, carer, friend, or professional, you can call for advice on how to help a young person in need.
