Making a Referral
How to Refer a Child or Young Person
Before making a referral we ask that all professionals have followed their own organisational safeguarding procedures and have reported to relevant professionals such as police & social care.
- Call our 24/7 helpline on 0800 183 0023.
- Our team will discuss the case and arrange an appointment.
- We will liaise with police, social care, and other agencies where necessary.
- A strategy discussion may be required before an appointment to ensure a multi-agency approach to safeguarding.
- If you are unsure whether to refer, call us for advice.
- Children and young people can call us directly for advice and support.
What Happens at the Appointment?
Comprehensive Support Includes:
Professionals will be met at the door by the Crisis support worker, for non recent exams you will accompany the child/young person and their support to the clinic room and waiting area.
- For non recent medicals the professional will accompany the child or young person to the non recent clinic room. For forensic medicals the professionals will be asked to take a seat in the professionals waiting room.
- The medical examiner will discuss with the professional the history of the case and an agreed plan of care for the child or young person.
- The medical examiner will discuss the plan of care with the child/young person, parents/guardians as appropriate.
Strategy Discussions
Please invite Coral cove to attend any strategy discussions where there are concerns of CSA.
This will ensure that risks are assessed, safeguarding measures are in place and the child/young person receives an individualised plan of care within appropriate timescales.
Further Information
Where We Are
Nottingham

Queens Medical Centre
Derby Road, Nottingham
NG7 2UH
Northampton

Serenity, Highfield Clinical Care Centre
Cliftonville Road, Northampton
NN1 5BU
Please call the helpline for detailed instructions on getting here and parking.
After the Examination
Immediate Follow-Up
If forensic samples are taken, the police will collect them for processing. Young people will have time to shower, eat, and ask questions before leaving. They will receive a discharge booklet about the appointment and next steps.
Ongoing Support
We check in three days after the appointment to ensure the young person has the support they need and confirm any referrals we have made.
Medicals Outside the SARC
If a child is too unwell to travel or is in a secure setting, our clinicians may conduct medicals in hospitals or other locations where appropriate.
Who Conducts the Examination?
A specialist nurse or doctor.
Reports and Documentation
These will be with you within 15 working days.
Contact Us
If you need to make a referral, seek advice, or discuss a safeguarding concern, our team is available to speak with you at any time—please don’t hesitate to call.

